E-Manuals, The Disrupter of Google ?

Apollo 11 took Neil Armstrong and Buzz Aldrin to the surface of the moon. They landed with only seconds of fuel left before they would have been stranded on the surface. Part of the excess use of fuel was due to distractions and they could have been eliminated use technology available today like E-Manuals.

Just before touching down, two guidance computer errors came up that almost aborted the landing and they were errors 1201 and 1202. Several precious seconds were spent by engineers trying to find out what they meant.

Ignoring the errors as erroneous and to keep the mission came down to one man, Jack Garmin from Oak Park Illinois, and his ability to find the correct answer. His success came down to how fast he could navigate reams of paper manuals without using tools like Google.

Today, this type of problems still exists for astronauts and tools like Google don’t help and may aggravate the situation. This is because modern search engines are designed to be sticky which is why people spend an hour searching for things at work and end up watching cat videos.

What is needed is a tool that is not sticky that reduces the steps to get the answer, or as I say, reduce the informational footprint. This means not to get the answer within a probability of a 90% confidence level, but a 100% probability to get the correct answer every time the first time especially in life threatening situations.
     
 

In previous writings, I have shown how Voice activation takes 10 seconds, but most of that is us humans doing the act of asking. Another quick way to get the correct answer is a manual with hyperlinked alphabetical index and hyperlinked key words for components and diagrams.


E-books can fulfill these requirements but few take advantage of this characteristic. One that does is the e-manual for the Apollo Spacecraft. It can answer any question on the first spacecraft to take man to the moon in one click and here are its tricks.

Like most e-book, this e-manual has hyperlinks to it’s sections, in this case is for each system, in the main index in the front.

Then each section in the e-manual is broken down further to each component of that system. This way if you have a question on the outside of Control Module, you just go to the Control Module section and select the External Compartments.

But what if you don’t know the name of the component that you are looking for but you know it is on the external surface of the command module? That’s where the hidden power of the e-manuals really shines.

Next to the image diagram of the e-manual of the Apollo 11 Guide, there are hyperlinked words in a column. These hyperlinked words match those on the image diagram and take the user directly to all the information on the selected component. In one click and a second later, you have your answer.

The beauty in this e-manual is it’s dichotomy with the state-of-the-art search engines of today. Instead of using Artificial Intelligence to guess what you need with a high probability of being correct, it uses Trained Intelligence to get the correct answer the first time, every time, in one click.

What this translates to you is an increase in productivity of answering your question by a factor of seven. In other words, you won’t waste 45 minutes on the internet wondering why you haven’t gotten your answer and not have gotten any closer to answering your question.

Voice Activated Spacecraft Control Panel

50 years ago, Neil Armstrong was the first human to land on the moon. It was done with a computer with the power of a simple calculator and voice activated spacecraft control existed only in dreams.

Today the control panels of Spacecraft are the things of science fiction. These mirror the displays in modern aircraft, automobiles, as well as smart devices.

One thing today’s Spacecraft today can’t do that smart devices can do is use voice activated commands. Siri can use voice commands to do many functions on iPhones for hands-off operations, and airlines are starting to recognize how this function.

I have used and tested Siri on aviation’s Electronic Flight Bags at work to pull up flight documents. I can say as an accident and incident investigator the potential to make aviation safer is incredible. But so is the potential to save the airlines hundreds of millions of dollars annually.

The safety, and the savings, come from two properties. They are speed and accuracy. Speed in a life or death situation is literally the difference between, well, life and death. If you have a fire onboard an aircraft the sooner you put out the fire, the less chance of damage to the vehicle, the better the chances people will survive.

Accuracy is just as important as speed. If I reduce the time to complete a procedure from 15 minutes to 7, but it is the wrong procedure, not only have I done the wrong procedure and potentially made the situation worse, but I have wasted 7 life saving minutes.

This is the power of having information that is only one step away, and there is a direct link to that one step concept and getting the correct information the first time every time. I call creating this one step process ‘reducing the Informational Footprint.’ I have done this first with e-books, and then with Interactive Posters.

Half book, half website. Not only is the index hyperlinked, but so are the text references and images! Click on the images, pinch and zoom, then click on the component you want to learn about. (Connection to internet required) https://www.amazon.com/dp/B078JSCWJJ

Now I am looking at voice activated spacecraft control to increase efficiency and accuracy even more. My theory is that by using voice activated spacecraft control, I will be reducing the Informational Footprint by several seconds, if not minutes.

Preliminary test on commercial aviation electronic documents show that the time was reduced from 1 minute and 9 seconds with normal practices and an electronic document, to 10 seconds with activated control. In an emergency, finding the correct answer that quick could be the difference of having passengers complain about the flight and having no witnesses.

The following video show how SIRI can quickly go to a Spacecraft’s Intelligent Manual and get information. From there the user can select any component on the Intelligent Manual’s image and obtain any piece on information needed. (Notice the time of the video. This was not edited!)

So what does saving NASA one minute getting information? According to NASA’s cost projections of the International Space Station, each day costs $ 22,500* per Astronaut.

More importantly, every 10 seconds of use with means you save 59 seconds. Astronaut using voice recognition for an hour, that would 5.9 hours! That is another 5.9 hour NASA could be devoting to another experiment. In dollars, that equates to $5529.

In aviation, using Voice Activated Spacecraft Control the same savings apply. My friends at Northwestern’s Transportation Library found through DOT data that the average commercial airliner costs about $40 a minute to Operate.

If a large Airline operates 2000 flights a day and the were using the Voice Activated Spacecraft Control concept on every flight, the 59 seconds time saving would equate to $78667 save a day. Therefore, potentially they could save $28,713,330 annually.

But how can you use this technology for saving time and money? Simple, use it to make you more efficient and do things correct the first time. You can start with doing something simple, like asking for direction by ask saying “Hey SIRI.” Then once you get a response say “Take me home.”

Your iPhone will then find your quickest route home, or if you have time, the cheapest route. And now you just learned how to save time and money.

Coming up in future articles, I will try to show you how I program custom commands for SIRI.